Privacy Policy

Privacy Policy

Last updated: January 1, 2026

Taxi Aéroport Montréal YUL is committed to protecting the privacy of its users. This policy describes how we collect, use, and protect your personal information.

1. Information Collected

We collect the information you provide when making a reservation:

  • Full name
  • Phone number
  • Email address
  • Pickup and destination addresses
  • Flight information (flight number, airline)
  • Special needs (child seat, pet)

2. Use of Information

Your personal information is used exclusively for:

  • Processing and managing your transportation reservations.
  • Communicating with you about your trip (confirmations, modifications, reminders).
  • Improving the quality of our services.
  • Complying with our legal and regulatory obligations.

3. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, modification, disclosure, or destruction. Our website uses HTTPS protocol to secure data exchanges.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • With our drivers, strictly as necessary for the execution of transportation.
  • If required by law or court order.
  • To protect our rights or safety in case of dispute.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. These cookies remember your language preferences and optimize site performance. You can disable cookies in your browser settings.

6. Data Retention

Your personal information is retained for the duration necessary to process your reservation and in accordance with our legal obligations. Booking data is retained for a maximum period of 2 years after the trip date.

7. Your Rights

In accordance with applicable personal information protection laws, you have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Withdraw your consent to data processing.

8. Policy Changes

We reserve the right to modify this privacy policy at any time. Changes will take effect upon publication on the website.

9. Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us.